Senior Solution Engineer (f/m/d)
Published on September 20, 2023
NewStore provides Omnichannel-as-a-Service for retail brands worldwide that want to accelerate their digital transformation. Built for speed and flexibility, NewStore allows brands to easily deliver amazing shopping experiences that store associates and consumers love. Its mobile-first, modular cloud platform includes POS, order management, clienteling, inventory, and native consumer apps. NewStore customers such as Burton, Faherty Brand, G-Star RAW, Marine Layer, Scotch & Soda, UNTUCKit, and Vince benefit from the most complete, global omnichannel retail solution available. The company is backed by General Catalyst, Activant Capital, and Salesforce Ventures.
Are you a versatile and technically skilled professional who thrives on hands-on collaboration with clients and driving software excellence? If you're passionate about creating seamless shopping experiences and enjoy direct client interaction while working on complex solutions, we have the perfect opportunity for you. Join our team as a Senior Solution Engineer and play a key role in transforming how retail brands engage with their customers.
NewStore is a global leader in Omnichannel-as-a-Service, offering tailored solutions to retail brands seeking to accelerate their digital transformation. Our innovative platform enables brands to deliver exceptional shopping experiences by seamlessly integrating point-of-sale (POS), order management, clienteling, inventory, and native Shopping Apps. Our client roster includes renowned brands like Burton, G-Star RAW, Vince, and more.
Your primary focus will be crafting and implementing sophisticated solutions for renowned brands like G-Star RAW, Vince, and Champion. Collaborating closely with internal teams and external solution partners, you will bridge the gap between technical execution and strategic direction. While your role encompasses intricate solution design, it's anchored in hands-on work that directly impacts our clients' success. In this position, you have the opportunity to evolve over time into a more advanced architectural role.
Your Tasks & Responsibilities:
- Write theming code for iOS and Android apps when new brands join the platform. collaborate with the design team to ensure accurate look and feel for each customer.
- Collaborate with clients, internal teams, and solution partners to comprehend and validate business requirements.
- Connect customers to newly developed features, like native checkout, Apple Pay setup, and shipping methods.
- Provide technical support by diagnosing and resolving issues, whether in custom code, platform code, app, servers, or customer-side.
- Create and implement advanced solutions utilizing the NewStore Shopping App platform and AWS capabilities, in conjunction with existing eCommerce, Payment, and Loyalty systems.
- Take charge of implementation, testing, debugging, and continuous enhancement of software solutions within cloud environments.
- Uphold software quality and integrity while meeting customer objectives within specified timelines.
What You Bring To The Table:
- 3-5 years of professional software development and implementation experience, preferably in the e-commerce sector.
- Proficiency in programming languages such as Ruby, along with integration technologies like Amazon Lambda Functions and AWS Services.
- Familiarity with web services, scripting languages, mobile applications, and web technologies.
- Experience with SaaS and platforms like SFCC, Magento, Scayle, or Shopify is advantageous.
- Understanding of E-commerce processes, CRM, ERP, and email marketing tools is a plus.
- Agile methodology experience and familiarity with tools like Jira and Confluence.
- Strong customer-focused mindset with the ability to guide technical decisions and best practices.
- Competitive salary based on skills and experience.
- Stock options for eligible employees.
- Monthly internet and phone budget.
- Annual training/education budget.
- Flexible working hours.
- Provided Macbook.
- Inclusive and diverse work environment.
At NewStore, we value diversity and are committed to creating an inclusive workplace that leverages the strengths of our diverse team. We encourage all qualified individuals to apply, regardless of race, gender, age, religion, disability, or background.
Join us on this exciting journey to reshape the future of e-commerce and connect people with the brands they love. Apply now and be a part of our innovative team!