Senior Software Engineer, Operations Technology
Published on October 02, 2023
Each day brings more chores and less time to accomplish them. Whether someone needs a handyman, house cleaner, moving help, or delivery person, TaskRabbit delights clients by matching the right skilled person in minutes. With our support, our clients can accomplish it all, not only today, but also on-demand to be their most productive self. On the other side of the marketplace we help our Taskers earn a living by setting their own prices, defining their working hours, and giving them control to help people, when and how they want in the most supportive marketplace. We’re a mission-driven company. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love - and have a ton of fun while they’re at it. With the backing of IKEA, we are growing our entire marketplace, including furniture assembly, globally and entering additional markets as we scale. It’s an exciting time at TaskRabbit!
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
- Taskrabbit is a remote-first company with employees distributed across the US and EU
- 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
- DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
- DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020
About the Job
This role is on the Operations Technology Team. Our team focuses on building features and tools to support internal departments like Customer Support , Task Logistics , Marketing , Tasker Success etc, as they manage our marketplace and work with our Clients and our Taskers. Our charter is to provide Operations with the internally applicable, intelligent tooling required to grow our business, optimize our resources, and protect our community. Our goal is that every job gets done with a high quality experience for the user.
Our Operations Technology Team is looking for an experienced Senior Software Engineer. As a senior engineer, you'll be one of the leaders of the team, helping to mentor junior engineers, proposing creative solutions, and de-tangling the complex into the simple. We believe strongly in test-driven development and code reviews.
Join us in creating a better everyday life for everyday people.
You will be required to:
- Working across the entire tech stack in a cross functional team to build end-to-end features.
- Collaborate with design and product management to conceptualize new product features from the ground up
- Building out backend APIs to support clients, taskers, and internal users
- Understand how to organize code across the stack: what belongs in the frontend, what in the back
- Architect and create complex solutions to backend challenges
- Work alongside more junior software engineers to help them think through designs, code implementation, and how to break down their goals into actionable steps
- Participate in code reviews, listening to feedback and commenting on other approaches
- Invest in the documentation of best practices and coding patterns
- Help solve complex debugging, testability, and deployability problems
- Collaborate across teams to promote consistency
- Contributing to our technical roadmap of ongoing improvements, enhancements and updates
- Providing technical leadership and communicating overall progress to Engineering Leadership
You should have:
- 5+ years of experience, comfortable working independently
- Proficient with Ruby/Rails, Javascript, React.js, Next.js , Node.js
- Experience building API-driven applications
- Understand how to organize code across the stack: what belongs in the frontend, what in the back
- Comfortable with test frameworks
- A strong advocate of clean code
You might be a fit if you have:
- Experience with event-driven architecture.
- Experience with modeling mappings and leveraging ElasticSearch
- Any GraphQL or Federated API layer experience
- Familiarity with automated testing and JS build and packaging systems like Webpack and Jest
- Experience leading and delivering cross-functional projects.
- A growth mindset and a desire to learn, teach, and mentor others.
You’ll love working here because:
- Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
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The Values.
- Care Deeply. We take time to be present and partner with our team and communities.
- Level Up. We navigate through ambiguity and go the extra mile.
- Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
- Lead The Future Together. We value entrepreneurship and are inspired by action.
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers employer-paid health insurance, 401k match with immediate vesting, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.