Staff Search Engineer (Canada Remote)
Published on November 04, 2023
Fullscript helps people get better. It's at the core of everything we do. As the leading platform for prescribing integrative health products, our work positively impacts millions of lives every day. Our purpose extends well beyond our platform. As a health company, we are committed to the well-being of our team members. We are building an organization where people thrive, grow, and have a high impact through their work. 🌱
By joining us, you stand with our purpose. You are an independent thinker, who likes to leave things better than you found them. You do things not because they are easy but because they are right. Ready to make an impact?
Embracing a new era in patient care, Fullscript is a trailblazing health technology company changing the way health is prescribed.
We know the conventional model of patient care is ripe for innovation. At Fullscript, our work is guided by our mission of creating meaningful change for the future of our healthcare systems, so that integrative medicine will one day simply be called medicine.
Fullscript’s care delivery platform combines customized treatment planning, wellness protocols, data insights and ongoing wellness support, with the ability to prescribe and manage the use of healthcare’s best supplements all in one place. Above all else, Fullscript is trusted by practitioners due to an unrelenting focus on quality and a patient experience that can’t be found anywhere else.
With over 5 million patients served and 70,000+ practitioners supported across North America, we’re just getting started.
Come build a healthier future with us.
Fullscript is written with Ruby on Rails, and our Ruby Engineers build and maintain our internal GraphQL API. They work directly with our front-end engineers to build out functionality on the Fullscript platform. On the front-end, we’re using React, TypeScript, and Apollo to create top-notch experiences for our users.
Our team cares about doing things well, and about the developer experience on the team. We host in-house training on all sorts of topics, from React all the way through to Kubernetes. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow.
This is how we like building software: https://brand.fullscript.com/developer-handbook.html. If you share our values, we’d be excited to talk with you!
Fullscript is currently looking for an experienced Staff Search Engineer who wants to build a platform to create rich, stable, and compelling experiences for our users. The Search Team is responsible for everything search related on the Fullscript platform. They make the search tools that help to power hundreds of thousands of prescriptions created by our healthcare professionals for their patients.
What you’ll do:
- Lead complex search projects/experiments on our e-commerce platform
- Identify, design, implement, test, and support new features related to search performance
- Solve performance related issues
- Participate in code reviews with peers and make recommendations on how to improve code
- Contribute to technical improvements, develop and maintain quality standards
- Collaborate with other teams including platform engineering, core engineering, data engineering & devops.
- Mentor team members through coaching & training
What you bring to the table:
- You are a passionate software developer that cares about your craft. You are excited to learn, and want to produce the best work possible.
- A minimum of 8 years of relevant experience in software engineering, with a focus on search technologies
- Experience measuring search performance using various metrics and methods, including Click models and Name Entity Recognition (with SpaCy or other), and leveraging Natural Language Processing (NLP) techniques.
- In-depth knowledge of ElasticSearch ranking techniques, index optimizations, and search query optimization, with the ability to implement search result personalization and recommendation systems.
- Proficiency in modern programming languages and techniques
- Understanding of design patterns, clean code, and what makes a well designed API.
- Prior work with vector search, learning-to-rank tools, judgement lists, and capturing search metrics
- Experience scaling or working on high-scale web applications
What we can offer you:
- Generous PTO and competitive pay
- Fullscript’s RRSP match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discount on Fullscript catalog of products
- Ability to work Wherever You Work Well*
*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡
Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.
Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to accommodations@fullscript.com and let us know the nature of your request and your contact information.
Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.