Staff Software Engineer

Productboard is where innovation meets impact. As a Unicorn company valued at $1.7B, we're revolutionizing product management with our platform, trusted by industry giants like Microsoft, Zoom, and UiPath. Our global presence spans from San Francisco to Prague, embodying a culture of agility and expertise.

Our culture is our cornerstone. We've cultivated an environment where your voice matters, your work impacts global product development, and your growth is paramount. Our outstanding eNPS score of 93 reflects our commitment to employee satisfaction and our deeply embedded values of empowerment, transparency, and continuous improvement.

The Insights Experience team at Productboard manages a platform that gathers user feedback from interviews, emails, support tickets, and direct customer responses. This platform is important for setting Productboard apart in its market by making sure our customers really understand what users need.

As an engineer in this team, your job is to build and improve this platform. This is crucial for keeping us competitive and making sure our products meet our customers' needs. You'll do more than just code; you'll need to understand how your work helps our customers and influences our product direction.

You'll work with different functions, like product managers and designers, to bring your technical skills and understanding of product development together. This role is about making a real difference in how we build products and coming up with practical solutions that matter to our users.

This role is based in our San Francisco office with an office-centric hybrid schedule. Along with most people at Productboard, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays every week and have the option to work from home on Wednesdays and Fridays when the context allows for it.

We're looking for skilled and enthusiastic individuals from diverse backgrounds to join our team. Don't worry if your experience doesn't match all the criteria in the job description. If you love building and are committed to making quality products while sharing our company values, we'd like to hear from you.

At Productboard, we believe in providing you with a comprehensive compensation and benefits package that reflects our commitment to your well-being and professional growth. Here's what you can expect:

Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 6,000 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Vancouver, Dublin, Brno and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. 

In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures. 

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!

Check out our LinkedIn Life page, Instagram profile, and People of Productboard FB page or listen to our People of Productboard podcast for a real feel of what life is like at Productboard.

Would you recommend working at Productboard as a great place to work? A simple question, but one that says it all. Are your employees satisfied and loyal?  Are they promoters or detractors?
Asking this question to your employees you can find your net promoter score. Score around 30 is considered good and one above 50 is considered excellent. Companies like HubSpot who are heavily invested in company culture have an eNPS score of 83. At Productboard, we scored in our recent eNPS 93. And there are already 400 of us and we have offices all over the world.

Imagine how important the culture is to us when our eNPS is 93. How much leadership cares that we are happy and fully supported. Not only in the job but also in personal aspects of our lives. 

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other biascovered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.