Senior Manager, Quality Engineering

Published on March 03, 2024

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At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of  stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare. 

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

We love collaborating and investing time in our Scribd community, and we create intentional in-person moments with each other to build culture and connection. And, it is through our flexible work benefit – Scribd Flex – that we enable employees, in partnership with their manager, to choose the work-style that best suits their individual needs and preferences. 

Quality at Scribd is everyone’s responsibility. The Quality Engineering team ensures visibility and alignment about what Quality is in an empirical, data-driven fashion. The Quality Engineering team empowers our teams to confidently ship reliable, world class software - on both web & mobile - with quality & speed. This is done through automation, tooling and collaborative support.

The Quality Engineering team is part of our larger Developer Platform group. Together we focus on building & supporting a world-class development experience for developers through every stage of the software development lifecycle - from ideation to production.

In 2024 we are continuing to invest in our transformation towards full Continuous Delivery of our services, with teams owning their code & its quality throughout the development & release lifecycle. We are emphasizing developer speed and autonomy while upholding a high bar for quality. To be successful, we are investing in our evolution away from traditional manual testing focused approaches to one that invests into world-class automation and developer tooling in order to drive a modern Quality Engineering approach. This extends beyond just typical testing & product quality focus - to areas of process quality, code quality, and more.

The team is remote-first spread across time zones in North America. The team consists of various skill-sets with deep product & testing expertise, automation experience and software development in building & enhancing our automated frameworks.

About The Role
The Senior Engineering Manager for Quality Engineering will lead a team of engineers supporting an evolution of our approach to Quality at Scribd. This is a new role and a unique opportunity to shape and implement a new strategy for quality at Scribd - driving an impact on Scribd Engineering (150+ developers).

You will identify appropriate quality metrics, set organizational targets and work with other leaders across product and engineering to identify strategic opportunities. Together you and your team will help develop solutions to improve quality engineering practices across the Engineering organization. You will improve our approach to quality as an entire company, helping us all to be more proactive and collaborative. Your team will empower development teams to take ownership and become effective in designing & executing test plans, working with our automated testing frameworks, and more.

You will identify opportunities to grow your team's skills so that they can take a more active role in building and maintaining testing frameworks & infrastructure, as well as integrating new solutions and developer tools across the software development lifecycle.

Key Attributes
• Strong experience directly managing Quality or Software Engineering teams of 5+ people for 2+ years
• Strong testing background with an emphasis on automated testing
• Deep technical background & working experience in a senior+ software engineering role
• Experience working in an environment where collaboration on quality happens early & throughout the development process - not just at the end
• Broad experience in all aspects of software delivery and their relationship to quality
• Strong communicator with a collaborative working style and an ability to establish trust & credibility quickly
• Data-driven mindset - experience using key metrics to drive alignment & outcomes across product & engineering teams

Nice-to Have
• Experiences involved with or overseeing an evolution away from manual-first QA practices to a more modern Quality Engineering model with a focus on automation
• Expertise with testing & quality focuses on both web & mobile application development
• Familiarity with a broad set of quality lenses (ie. analytics quality, data quality, etc.)
• Direct experience working on areas of developer tooling and developer productivity
• Experience with multiple relevant technologies for Scribd Engineering - including: 
 * Mobile (Swift, Kotlin, XCTest & XCUITest, kotlin.test)
 * Web & Backend (Ruby on Rails, JavaScript, React, Rspec, Jest, WebdriverIO)
 * Tooling (Datadog, Sentry, GitHub Actions, Firebase)
Benefits, Perks, and Wellbeing at Scribd
*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.
• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees 
• 12 weeks paid parental leave
• Short-term/long-term disability plans 
• 401k/RSP matching
• Tuition Reimbursement
• Learning & Development programs
• Quarterly stipend for Wellness, Connectivity & Comfort 
• Mental Health support & resources 
• Free subscription to Scribd + gift memberships for friends & family
• Referral Bonuses 
• Book Benefit
• Sabbaticals 
• Company wide events
• Team engagement budgets
• Vacation & Personal Days
• Paid Holidays (+ winter break)
• Flexible Sick Time
• Volunteer Day
• Company-wide Diversity, Equity, & Inclusion programs 

Want to learn more about life at Scribd?

We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process.

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

Remote employees must have their primary residence in: Arizona, California, Colorado, Connecticut, Delaware, DC, Florida, Hawaii, Iowa, Massachusetts, Maryland, Michigan, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Utah, Vermont, Washington, Ontario (Canada), British Columbia (Canada), or Mexico. *This list may not be complete or accurate, and candidates should speak with their recruiter about their specific location for remote work.