Senior Software Engineer - Backend Platform (Brazil)

Published on March 11, 2024

Qualified is the #1 Conversational Marketing platform for Salesforce. Know the moment VIPs arrive on your site and engage them in real-time sales conversations.

Engineering at Qualified
Our lean engineering team is structured as small, flexible groups that are split into two larger areas of ownership: Product and Platform. We believe in the power of cross-team experience, and engineers have opportunities to switch teams so they can work on different challenges and broaden their skills. Our work is organized in two-week cycles, during which engineers are entrusted with full ownership of their work, from the initial idea to its market launch. Engineers own the end-to-end delivery and success of the system and products – from coding and testing to deployment, monitoring, and customer rollout – while upholding high standards of engineering and code-quality. Our main goal is to develop a product capable of handling tasks in real time, requiring straightforward, effective solutions.

Your Role
As a key member of the Platform Engineering team, you'll take on the responsibility of constructing and maintaining the critical systems that form the backbone of our operations. Your role is essential, ensuring these systems are robust and capable of supporting complex, real-time interactions with our customers. Through your dedication to end-to-end ownership, you'll play a significant role in shaping the future of our product, directly influencing our capacity to cater to the evolving needs of our customers.
Responsibilities
  • Develop and maintain scalable, high-performance backend systems foundational to our product's functionality.
  • Ideate and execute product features in collaboration with product managers and engineers, focusing on backend stability and performance.
  • Continuously improve system performance, identify bottlenecks, and deploy optimizations for smooth operation at scale.
  • Uphold high standards of quality through best practices in coding, testing, deployment, and proactive system health monitoring.
  • Ensure our business's core functionality is stable, scalable, well-maintained, and continuously improving.
  • Grow your technical skills to tackle our hardest technical challenges around quality, performance, robustness, and reliability.
  • Mentor other engineers, help build our team's culture, set standards for engineering excellence, and support scaling highly-available, critical services for our customers.
Qualifications - Technical Skills
  • Expertise in modern web application technologies and a deep understanding of database management (SQL, PostgreSQL) and backend frameworks.
  • Experience with deploying and monitoring code on cloud platforms such as AWS, Google Cloud, or Azure
  • At least 5 years of experience in a software development role with a strong focus on backend engineering.
  • Previous experience building GraphQL or REST APIs (preferably experience with GraphQL in a production environment)
  • Experience with SQL and RDBMS (PostgreSQL preferred) and data warehousing solutions, be comfortable designing robust data schemas and solving performance issues
  • Solid software engineering practices (e.g., coding, testing, code reviews, design documentation).
  • A commitment to quality, demonstrated by rigorous testing and code review practices.
  • A B.S. or higher in Computer Science (or equivalent work experience).
Qualifications - Business Skills
  • Advanced proficiency with English, both written and verbal
  • A passion for solving complex problems and a proven track record of implementing scalable backend systems.
  • The ability to thrive in a remote, collaborative environment, managing tasks with autonomy while contributing to team goals.
  • Fearless in stepping outside their comfort zone to tackle the various challenges and opportunities that will arise as we rapidly grow the product and team.
  • Not afraid to speak up, we want to know your thoughts and input, this is not just a heads-down environment.
  • Experience working within Scrum/Agile methodologies
This Is For You If
  • You seek a role where your contributions significantly impact the product and its customers.
  • You prefer an environment that values flexibility, autonomy, and ownership.
  • You are driven by the challenge of building scalable systems to support complex, real-time interactions between businesses and their customers.
Nice to have
  • Experience in a high-growth SaaS company.
  • Extensive experience with Ruby on Rails and TypeScript-based React.
About Qualified

Qualified is the pipeline generation platform for revenue teams that use Salesforce. Leading B2B brands such as Adobe, LaunchDarkly, SurveyMonkey, ThoughtSpot, and VMWare trust Qualified to grow their pipeline by tapping into their greatest sales & marketing asset—the corporate website—to identify the most valuable buyers, uncover signals of buyer intent, and instantly start sales conversations. Customers that use Qualified report a 10X increase in sales meetings, a 4X increase in lead conversion, and a 6X increase in pipeline. Qualified, built on Salesforce, connects the website with Salesforce data to identify account-based buyer intent and facilitate real-time sales conversations. Qualified is ranked #1 on the Salesforce AppExchange and is ranked #1 across over 20 categories on G2. Headquartered in San Francisco, Qualified is led by former Salesforce CMO Kraig Swensrud and former Salesforce product SVP Sean Whiteley and funded by Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. 

One Team
We’re all in this together with a shared goal: grow the business and each other.  Work as a team, win as a team.  Collaborate and strategize across departments to deliver A+ work.  We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.

Customer Obsessed
Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win.

Think Big & Move Fast
We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo.

On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things.

Diversity & Inclusion

Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.