Manager, Engineering

Published on April 12, 2024

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, our company is growing fast and fundamentally changing the way people buy and sell luxury goods — a multi-billion dollar industry. Our in-house experts inspect every item and our commitment to authenticity sets us apart, creating a foundation of trust with shoppers and consignors. The RealReal is also the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!
In this role, you will not only lead the development of our Ruby on Rails and Elixir systems but also shape our e-commerce strategies, particularly in pricing and online retail. Your leadership will guide a team of engineers toward implementing innovative solutions that enhance our customer experience and operational efficiency. This position is well-suited for individuals with a strong background in e-commerce, distributed systems and an understanding of the complexities of pricing in the online retail space.
What You Get To Do Every Day
  • You will lead and mentor a team of talented software engineers in designing and implementing high-quality software solutions.
  • Lead the engineering efforts in our e-commerce platform, focusing on scalability, user experience, and pricing strategies.
  • Collaborate with cross-functional teams, including product management, ML team, and marketing, to develop and implement effective online pricing models.
  • Oversee the development and maintenance of our core systems built on Ruby on Rails and Elixir, ensuring scalability, performance, and security.
  • Mentor and manage a team of engineers, fostering a culture of technical excellence and innovation.
  • Foster a culture of continuous learning and improvement, encouraging team members to explore new technologies and practices.
  • Work cross-functionally with various teams to align engineering activities with broader company objectives.
What You Bring To The Role
Minimum Requirements:
  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Extensive experience in Ruby on Rails or Elixir development and architecture.
  • Experience in developing and managing online pricing services and systems.
  • Proven track record in managing and scaling distributed, public cloud-native systems and services.
  • Hands-on experience in collaborating with machine learning teams.
  • Strong understanding of relational database systems (MySQL or PostgreSQL preferred).
  • Excellent leadership skills with the ability to mentor and inspire a team of engineers.
  • Strong communication and collaboration skills.
Preferred Requirements:
  • Experience with Elixir or a willingness to learn and incorporate it into our tech stack.
  • Familiarity with NoSQL databases and their application in large-scale environments.
  • Advanced degree in Computer Science or a related field.
  • A passion for sustainable fashion and technology’s role in this sector.
 
The expected salary range for this role is $194,992.00 - $228,061.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
GHR8740 #LI-MR10 #LI-Remote
 
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.