Senior Software Engineer, Integrations

Published on May 24, 2024

This is the most thoughtful and creative team you may ever meet. Wistia is a group of highly motivated, curious, and delightful people who are excited about working on challenging problems. We're building a company where: everyone is a contributor, we strive to grow, as a team and as individuals, and we have a lot of fun!

Key Responsibilities:
Wistia is looking for a Software Engineer to join our team! As a Software Engineer, you’ll work on Wistia’s platform, helping customers to better understand their audience through detailed analytics and third-party marketing integrations. The Analyze pillar’s goal is to give marketers best-in-class tools to engage with their own customers. The team works extensively with data to understand how we can best serve our users. You’ll work primarily in our modern tech stack with React, ES6, Typescript, GraphQL, and Ruby while building on our collection of MAP integrations. You may also work on our analytics stack of Elixir, Kafka, and Flink.

Key Responsibilities
  • Collaborate to understand the needs of the customer and deliver a simple and easy-to-use solution. You work with other engineers, along with design and product partners.
  • Work comfortably across front-end and back-end development. We mainly use Ruby on  Rails and React, but we are always looking for the best option. We do not expect engineers coming in to know our particular frameworks, just that they have a desire to learn.
  • Balance technical considerations with product and business thinking. You aim for the best outcome for the customer, not for perfection.
  • Understanding the particular challenges of managing connections with multiple third parties, such as error resilience, monitoring, and responsiveness to outages.
  • You have 6+ years' experience as a full-stack product engineer. You enjoy working up and down the stack, and have at least some experience working with APIs and/or distributed systems.  
  • You know your fundamentals. Fads and frameworks come and go. We’re less worried that you know the Next Hot Thing™ than that you feel comfortable with the underlying data structures, algorithms, languages, and protocols that make web applications work.
  • You are capable of diving deep into legacy code or third-party documentation. You love solving obscure problems, have great debugging skills, and don’t mind managing some vagueness. 
  • You have marketing automation platform experience, such as Hubspot, Marketo, Pardot, or similar. You understand how marketers think, bonus if you have some familiarity with how marketers use video for lead generation.
  • You value a collaborative software development process. Whether through pair programming, a whiteboard session, or a casual lunch conversation, collaboration helps the best ideas and practices to proliferate.
  • You write clean and understandable code. We write code for each other and for our future selves. Code that is clear and tested sets us up for speed, reliability, and a more enjoyable development experience.
  • You value simplicity. Blaise Pascal once wrote, "I'm sorry I wrote you such a long letter; I didn't have time to write a short one." Making things simple and elegant is deceptively difficult, but it’s worth the effort because the result is easier to understand and work with.

Working at Wistia
We try to ensure Wistia is an inclusive and diverse place where everyone feels happy, fulfilled, respected, comfortable, and welcome. We're proud to be an equal opportunity workplace. We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we also have lots of those too!).

We know the biggest investment we can make is in our employees, so we provide:
  • A competitive compensation package that includes internal equity stock options
  • 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
  • Fully paid healthcare, dental, and vision insurance (family plans included)
  • Pre-Tax FSA and Dependent Care Account
  • Flexible working hours – work at the times when you operate best, or set aside time for child and/or elderly care responsibilities during traditional “office hours”
  • 16 weeks paid parental leave for all new and expecting parents
  • Unlimited PTO (pretty common for people to take 4+ weeks off throughout the year)
  • Remote-first culture (work from anywhere in the U.S.)
  • Annual professional development stipend (courses, conferences, and more)
  • New hire bonus to enhance your home office set up
  • Pet insurance discount

Location/Remote Opportunities
Wistia is a remote-first company. Employees can work from our beautiful office in Cambridge, MA, or anywhere in the continental US.
Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.