Engineering Manager II - Fulfillment
Published on March 06, 2025
At Stitch Fix, our goal is to help our customers look great and feel great about themselves by revolutionizing how people shop. In a time-starved world where shopping often feels overwhelming, our business connects customers to clothes they love. Whether it’s helping someone dress for success at a new job or taking the stress out of packing for a family vacation, we fix clients’ closets – and they love us for it!
We’ve built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!
- Go-Lang
- Ruby and Ruby on Rails
- Kafka
- RabbitMQ
- Redis
- Postgres
- We use GitHub, Slack, and video conferencing extensively to collaborate.
- We value pull requests, one-pagers, and screencasts to develop rapid prototypes that demonstrate new features.
- Our workflow depends on testing and Continuous Integration—we rely on automated tests and deployment.
- We have a distributed, service-oriented architecture—we’re using tools like Kafka, RabbitMQ, ElasticSearch, REST services, and GraphQL to scale our team and software.
- You will manage, mentor, and inspire a team of engineers, fostering a culture of collaboration, innovation, and growth by challenging them to do their best work.
- You will define priorities and deliverables for projects that optimize fulfillment systems, ensuring alignment with business goals.
- You will partner with product managers, operations, and algorithms teams to continuously improve fulfillment processes and customer delivery experiences.
- You will ensure system reliability, scalability, and performance, minimizing disruptions to daily operations.
- You will drive initiatives to modernize fulfillment systems, improve workflows, and reduce inefficiencies.
- You will act as a key point of contact for stakeholders, providing updates on team progress, challenges, and milestones.
- You will find, hire, and develop people that compliment each other as a diverse, inclusive team.
- You will facilitate technical design discussions, remove blockers and align stakeholders.
- You will inspire an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor.
- You have experience with warehouse management systems, order management systems, transportation management systems, distribution center software, or similar solutions.
- You bring 5+ years of experience building and scaling real-time solutions, including 3+ years managing high-performing engineering teams.
- Your experience leading distributed teams across multiple time zones is a strong plus.
- You have a proven track record of delivering impactful, customer-focused solutions aligned with business objectives
- You have extensive hands-on experience with one of the widely used programming languages, such as Golang, Java, or similar.
- You are passionate about mentoring team members and supporting their professional growth.
- You prioritize clear, honest communication and build strong, collaborative teams based on trust and autonomy.
- You excel at setting and communicating clear priorities to your team and cross-functional partners.
- You are flexible, pragmatic, and committed to building high-quality solutions that meet user needs.
- You have experience refining development processes to improve team efficiency and outcomes.
- We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
- We cultivate a community of diverse perspectives— all voices are heard and valued.
- We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
- We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
- We boldly create the future while keeping equity and sustainability at the center of all that we do.
- We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
- We offer comprehensive compensation packages and inclusive health and wellness benefits.
This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance.This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.