Manager, DevOps
Published on March 23, 2025
Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has 2.7M units on its platform and has captured more than 270 million photos. We’re everyday people with a shared purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities! When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. When property people are happy, we’re happy. That’s why we’re HappyCo. Learn more about our Product Vision here!
HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!
HappyCo is looking for an experienced DevOps Manager to co-ordinate the development, management and maintenance of our cloud environments, ensuring they are scalable, efficient, and well-optimized for our engineering teams. This role involves overseeing system performance and uptime, refining monitoring processes, and enhancing incident response to reduce downtime. You will also be responsible for upholding security and compliance standards, proactively addressing potential risks. Additionally, you will provide technical leadership and mentorship, fostering a culture of continuous improvement and collaboration. If you thrive on ownership and autonomy and enjoy driving innovation in infrastructure and operations, we’d love to connect!
Core Responsibilities:
- Infrastructure - Create and manage cloud infrastructure to support HappyCo software development teams. Improve the reliability, observability, and performance of these systems.
- Operations - Monitor the health and performance of production systems. Improve monitoring tooling and effectiveness. Respond to production events. Document issues and incidents. Drive down MTTA and MTTR.
- Security/Compliance - Maintain a proactive posture keeping HappyCo ahead of security threats and vulnerabilities. Follow all required processes for security and compliance.
- Mentorship/Leadership - Identify, apply, and coach best practices across the team.
Week by Week / During your first 2-4 weeks you will:
- Get to know our leadership, culture, and values
- Complete our HappyCo orientation and onboarding program
- Onboard with the DevOps team
- Familiarize yourself with our systems and tools
- Read our favorite industry primers
- Attend your first Company Wide Meeting (monthly)
- Make your first change in our codease
During your first 1-6 months you will:
- Get acquainted with the different departments
- Complete deployment and rollbacks in all of our environments
- Familiarize yourself with our on-call runbooks, processes and policies
- Review our monitoring systems and tools to ensure levels are within reasonable parameters and adjust alerts accordingly
- Build a working profile of your team and prepare career development plans for them
- Be able to troubleshoot outages in any environment
During your first 6-12 months you will:
- Build tooling and automation for engineers to improve their velocity to develop, build and deploy code
- Complete your first team feedback, and manager upwards feedback cycle
- Identify key risks and opportunities to be included in the next 12 months of roadmap
What you could expect day-to-day
- Helping teams with build or cloud infrastructure queries
- Add to and deploy from our IaC build pipeline
- Assist with the investigation, management, and resolution of critical incident
What we think you need to be successful
- Infrastructure as Code
- AWS / GCP Cloud Infrastructure and Architecture
- Kubernetes and containerisation
- Build Pipeline, implementation and strategy
- Experience leading teams
Keys to optimum happiness at HappyCo
- Pushing forward in ambiguity while striving for clarity
- Prioritizing for sustained impact vs helping in the moment
- Empowering teams instead of enforcing standards
- Leveraging technology to serve humanity in a way that is accessible to all
- Be a proactive contributor to design and research team culture, with a strong growth mindset
- Experience and understanding of early-stage startups and the challenges they face
- Experience within the multifamily residential property industry
- Previous research experience in an Enterprise B2B SaaS context where you've tackled complex workflows and systems
Technologies Used
- Go, Ruby on Rails, Typescript / React
- Bazel
- GitLab
- Terraform
- Bash
- Kubernetes & Docker
About HappyCo
Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has 3.5M units on its platform and has captured more than 400 million photos.
We’re everyday people with a shared purpose — improving the lives of others. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities!
When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. Learn more about our Product Vision here!
Our HappyCo Culture & Values
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!
HappyCo’s culture is driven by our core values of Make Happiness, Stronger Together, Get Good Sh*t Done, Look Outward First and Kaizen - sounds great, right, but what does this mean for you?
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes