Staff Software Engineer

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small businesses owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Tens of thousands of small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. With its powerful, intuitive platform, GlossGenius is some part a fintech company, some part an SMB software company, while its vibrant, distinguished brand makes it some part a consumer company.

About the role

As a Staff Software Engineer at GlossGenius, you are focused on some of GlossGenius's most complex and highest-impact opportunities. You will typically be the technical lead for a team or a large technical domain, work closely with cross-functional teams on team roadmap planning and OKRs, and influence critical technical decisions. As a technical leader, your impact scales beyond your direct team and extends to the broader engineering organization. You hold a high bar, inspire, and level up the engineers around you, and you're able to zoom out and think about high-level architecture and business problems but are still able to roll up your sleeves and write code when needed.

GlossGenius has gone through significant growth, supporting tens of thousands of customers and seeing billions of transaction volumes on our platforms. As our customers continue to grow their businesses, we want to enable them to be more successful. We are hiring across both our Core Product and Growth Vertical Product Engineering teams.

This role can be based remotely anywhere in Canada.

What You’ll Do

• Provide technical leadership to a distributed engineering team to design new and enhance existing GlossGenius product offerings
• Advise the GlossGenius leadership team on key technology and product roadmap considerations
• Own problems from end to end, managing complexity and engaging directly with stakeholders to think through everything from business impact, to reliability and operability, to security; always approaching situations with a bias to action
• Work with Product Managers to prioritize roadmap initiatives and be involved in the product ideation process
• Continually drive our engineering standards (code reuse, documentation, testing, etc.) and levels of service forward
• Take high-level business requirements and develop the technical details behind them.  Collaborate with Product Managers to write epics and projects and ensure they’re appropriately broken down and prioritized, well understood by the team and sized correctly for continuous deployment
• Architect tools, services and systems using well accepted design patterns to allow for iterative, autonomous development and future scaling
• Uphold GlossGenius’s high standards for engineering and product quality and mentor newer team members to do the same
• Technical mentor to the growing engineering team

What We’re Looking For

• 7+ years of software engineering experience, 3+ years of technical leadership experience
• You have experience building products in a microservices environment, with breadth of experience across the stack although you might have depth in a particular area (backend, web, mobile, etc.)
• You have excellent product instincts and think about our users first and are able to root decisions in business context. Experience shipping consumer facing products is 0 to 1 is a plus!
• You are able to effectively communicate complex concepts and have experience coordinating across teams to ship critical products
• You have experience with building a long term roadmap and technical vision to tackle complex user problems plus an ability to break it down for other team members to execute on
• You have architectural and system design expertise developing highly scalable and performant distributed systems
• You thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts
• You're a continuous learner - learn and grow constantly to feed your passion for self-improvement and make those around you better
• You're comfortable picking up new technologies (our team currently builds on Ruby, React, Kotlin, React Native, and our stack will continue to evolve.)

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums covered by GG
• Generous, fully-paid parental leave policy
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Home Office Support
• Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year.

In order to enter the NY office or participate in any in-person events, all employees must show proof of vaccination against COVID-19. For those individuals who are unable to be vaccinated, GlossGenius will engage in an interactive process to determine a reasonable accommodation.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.